Exalta Health on mission to provide medical care to underserved community

Exalta Health provides health care to an underserved population at two clinics, one in the 2000 block of Division Avenue. See close up of plaque below. (WKTV/K.D. Norris)

K.D. Norris

ken@wktv.org

 

Exalta Health is a south Division Avenue based healthcare provider for low income residents of Wyoming, Kentwood and south Grand Rapids — serving patients who “have no place else to go,” the organization likes to say.

 

“There is a saying in health care that the best predictor of you heath is not your genetic code but you zip code,” President Bill Paxton said during a recent taping of WKTV Journal’s new “In Focus” public affairs program. “What we know is where people live is often reflective of their access to good health care services. It is really reflective of socio-economic status.

 

President Bill Paxton and Medical Director Laura Vander Molen of Exalta Health. (WKTV)

“What we are seeing is that people who have less income, less revenue, have poor health and poor access to health care — and that is across the country. Both in rural areas and in urban areas such as Wyoming and Kentwood and Grand Rapids. … What we see is that people with lower income often have other barriers to health care — cultural barriers, language barriers, transportation barriers.”

 

For a YouTube video of the complete “In Focus” segment, visit here.

 

Exalta works to break down those barriers to health care by providing “compassionate … quality … and accessible care” at its Clínica Centro, at 2060 Division Ave S, and its South Clinic at Streams of Hope, 280 60th Street SE.

 

We provide “mainly primary care, that’s medical care, trying to have patients have continuity care with the provider,” said Medical Director Dr. Laura Vander Molen. “We also have dental care — in the past we have separated dental care from medical care but now we are trying to see the patient as a whole person.”

 

Exalta has many care providers who either work or volunteer at their clinics, but it also works with community partners — including Spectrum Health, Mercy Health St. Mary’s, and Metro Health-University of Michigan Health — for speciality care services. But that sometimes leads to problems for patients.

 

“We work to get our patients in to see specialists if they need care beyond us,” Vander Molen said. “But when we send people out for speciality care, that tends to drive up the costs” and “becomes an insurance issue” for the patients.

 

“We (also) try to educate people on chronic diseases, so we do a class for people with diabetes. We also have behavioral health, which includes medical and social workers, and also counseling for our patients who may be struggling with behavioral health issues.”

 

Lastly, she said, there is spiritual support if needed and requested.

 

“We also have spiritual care. We feel that people are emotional, spiritual and physical, so we are trying to meet all those needs,” Vander Molen said.

 

Plaque at entrance to Exalta Health’s Division Avenue clinic and office. (WKTV/K.D. Norris)

While Exalta is proud that it is a religiously-motivated organization, Paxton makes clear they are more focused on serving the community than spreading the Gospel.

 

“We are a Christian organization, that is really our motivation for doing what we do,” Paxton said. But “overall, what we really want to see is a healthy community. Reflecting what we think the call is to us — as Christians, to do as Christ would do — to show compassion, and (provide) quality care. That is why we do what we do.”

 

For more information on Exalta Heath, call 616-475-8446 or visit exaltahealth.org.

 

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